At Neel Networks, we're committed to providing our customers with the best possible web solutions. However, we understand that sometimes you may need to request a refund. This Refund Policy sets out the terms and conditions under which we'll issue refunds for our services.
Our refund policy covers our range of web solution services, such as web design, web development, website maintenance, graphic design, digital marketing, SEO, SMO and other associated services. Please note that this policy does not cover any third-party products or services that we may suggest or incorporate into our solutions.
To request a refund, please contact our customer support team at support@neelnetworks.com. We'll review your request and respond as quickly as possible. Please note that we may require additional information from you to process your refund.
Refunds may be granted in the following situations:
Refund amounts will be determined based on the nature of the refund request and the services that were provided. In some cases, a partial refund may be granted if only part of the service was not provided or was not as described.
Once we approve your refund request, we'll process your refund as quickly as possible. Please note that it may take up to 10 business days for the refund to appear in your account.
We reserve the right to modify or amend this Refund Policy at any time. If we make any material changes, we'll notify you by posting the updated policy on our website.
If you have any questions about our Refund Policy, please contact our customer support team at support@neelnetworks.com