Website Maintenance Company That Keeps Your Business Online
A live website still needs regular updates, monitoring, security, and maintenance. As a Website Maintenance Company, Neel Networks keeps your website secure, updated, and running smoothly. We handle the technical work so you can focus on your business.
Common Website Maintenance Requirements
- The website has not been updated since launch, and nobody is quite sure what an update might affect.
- The enquiry form stopped sending emails, and it went unnoticed for some weeks.
- The original developer has since moved on, and the login details are no longer to hand.
- The website has been compromised, or Google has begun showing a warning.
- Small changes wait for months, because every one of them needs a developer.
Every project we deliver includes twelve months of support. This service is for the years that follow, and for websites built by someone else.
Every website we deliver includes twelve months of technical support. Where occasional help suits you better than a monthly plan, there are prepaid support hours.
Website Maintenance Services that keep your website working.
Updates & security
Core, plugins and dependencies kept current, with vulnerabilities watched rather than discovered.
Backups & recovery
Automatic backups stored separately from the server and tested for recovery.
Monitoring
Uptime, speed, SSL, forms and broken links checked continuously, so we see problems before you do.
Small changes
The steady stream of edits, new pages, new team members and seasonal updates, handled quickly.
Our Website Maintenance Process
Take stock
What the site runs on, what is out of date, what is at risk, and who holds which login.
Make it safe
Backups running, updates applied carefully on a copy first, obvious vulnerabilities closed.
Keep watch
Ongoing monitoring with a monthly note of what was done, in plain language.
Be reachable
A named person who answers, and a clear route for urgent problems.
What Our Website Maintenance Service Includes
- Updates applied on a staging copy first, so an update never takes your site down.
- Backups stored away from the server and restored on request.
- A monthly summary of what changed, what was fixed and what needs a decision.
- A set number of small change requests handled each month.
- All accounts, domains and logins in your name. We never hold them.
Well suited to you if
- Your site matters to the business and cannot quietly break
- Nobody internally owns updates and backups
- You want small changes done without a project each time
Perhaps not, if
- You have a capable in-house team already doing this
- The site is temporary or about to be replaced
Related Services
Business Website
Custom built, or on the platform best suited to your team. Quick to load, easy to update, and written to win enquiries.
Read more Selling onlineE-commerce Website
Shopify, WooCommerce or a custom build, shaped around your catalogue, payments, shipping and the way orders reach your team.
Read more Software for how you workWeb Application
Portals, CRMs, dashboards, marketplaces and SaaS platforms, shaped around the way you already work rather than the other way around.
Read more In the hand, in the fieldMobile Application
iOS and Android applications for field teams, customers and daily operations, including tools that reduce routine paperwork.
Read more A layer, not a gimmickAI Solutions
AI assistants, automated workflows and document intelligence, added to systems that already work, beginning with one task that repays the effort.
Read more How it looks and how it worksUI/UX & Graphic Design
Interface design for software, with brand and graphic work for everything around it — design that makes things easier to use, not merely attractive.
Read moreQuestions We Are Often Asked
If anything here is not covered, please contact us. We would rather explain it now than have you agree to something you are unsure about.
Check your business health ↗Do you maintain sites you did not build?
Yes, frequently. We start with a health check to see what state the website is in, what it runs on and what needs attention. Then we recommend the right level of website maintenance and support services for the site.
What is included, and what costs extra?
Updates, backups, monitoring, security and an agreed amount of small changes are included. Larger pieces of work are quoted separately before anything starts.
How quickly do you respond?
Urgent problems, site down, forms broken, security, come first. Everyday requests are handled within the agreed window, which we set with you in writing. That gives you a clear expectation from the beginning of your website support services.
Can you take over hosting too?
We can host it or work with your current host. Either way the accounts stay in your name. We can also help manage the technical side as part of your ongoing website maintenance services.
What if we stop the plan?
You keep everything: site, backups, logins and documentation. No lock-in and no exit fee.