Website Maintenance & Prepaid Support Hours

Get expert website support on demand. Fix issues, make updates, improve performance — pay once and use your hours anytime without pressure.

  • WordPress, Shopify, PHP, MERN Works with WordPress, Shopify, PHP, MERN & more
  • WordPress, Shopify, PHP, MERN Minimum 30-minute billing per task
  • WordPress, Shopify, PHP, MERN No expiry on unused hours

Who is this for?

Businesses needing regular website updates

Startups and marketing teams

Websites built by other agencies

Anyone who wants flexible, on-demand support

Supported Website Technologies

If your website uses a less common or custom technology, our team will review it before starting.

HTML5

HTML & Static Websites

CSS3

CSS3

WordPress

WordPress

WooCommerce

WooCommerce

Shopify

Shopify

Webflow

Webflow

Wix

Wix

PHP

PHP

MySQL

MySQL

MariaDB

MariaDB

JavaScript

JavaScript

Next.js

Next.js

MySQL

Laravel

MariaDB

CodeIgniter

MySQL

MongoDB

Mongoose

Mongoose

Express

Express

REST APIs

REST APIs

GraphQL

GraphQL

Git

React

GitHub

Node.js

React Native

React Native

Flutter

Flutter

Ionic

Ionic

Android SDK

Android SDK

cPanel

cPanel

Hostinger

Hostinger

CRM

CRM

Woo API

Woo API

Payments

Payments

Apps & Plugins

Apps & Plugins

GitHub

GitHub

Git

Git

Stripe

Stripe

PayPal

PayPal

How Prepaid Support Works

Purchase Hours

Choose a prepaid support package that fits your website or application needs.

Share Tasks

Send us your fixes, updates, improvements, or technical requests anytime.

Get Approval

We review the request, confirm scope, and proceed after your approval.

Work Begins

Our experts start working on your task and keep you informed if needed.

Hours Deducted

Only actual time spent is deducted, with a minimum of 30 minutes per request.

Reuse Anytime

Use remaining hours later for future tasks — with no expiry date.

Prepaid Support Packages

Website Maintenance
Support

$300 / 20 Hours

Best For: Business websites, WordPress sites, ecommerce stores, and marketing websites that need regular updates, fixes, and improvements.

What You Get in This Package:

  1. HTML, WordPress & CMS website support
  2. WooCommerce, Shopify & ecommerce updates
  3. Content updates (text, images, banners, pages)
  4. Layout & UI improvements
  5. Bug fixing & issue resolution
  6. Plugin / theme configuration & fixes
  7. Form issues & email notification fixes
  8. Website speed & basic performance improvements
  9. Mobile responsiveness fixes
  10. Product, category & pricing updates
  11. Security patches & basic hardening
  12. Compatibility fixes after updates
  13. Minor feature enhancements
  14. Website can be built by us or any other company

Custom Web Apps &
Advanced Support

$300 / 10 Hours

Best For: Custom web applications, SaaS platforms, dashboards, portals, and technically complex systems.

What You Get in This Package:

  1. MERN stack applications (MongoDB, Express, React, Node.js)
  2. PHP applications (Core PHP, Laravel, CodeIgniter)
  3. Custom-built web applications & portals
  4. Technical debugging & issue resolution
  5. Database fixes & query optimization
  6. API integration & troubleshooting
  7. Third-party service integrations
  8. Feature improvements & logic enhancements
  9. Performance analysis & optimization
  10. Code cleanup & refactoring
  11. Technical audits & improvement suggestions
  12. Research for tools, libraries & solutions
  13. Support for applications not developed by us


Usage Terms

  • WordPress, Shopify, PHP, MERN Minimum 30 minutes charged per request
  • WordPress, Shopify, PHP, MERN Hours deducted based on actual work done
  • WordPress, Shopify, PHP, MERN No expiry on unused hours
  • WordPress, Shopify, PHP, MERN Third-party costs not included
  • WordPress, Shopify, PHP, MERN Major new modules or full rebuilds excluded

Why Choose Neel Networks?

Experienced multi-technology development team

Transparent time usage & billing

No long-term commitments

Fast response & expert guidance

Experienced multi-technology development team

Transparent time usage & billing

No long-term commitments

Fast response & expert guidance

Frequently Asked Questions

Do prepaid support hours expire? +
No. Your prepaid hours remain valid until they are fully used. There is no expiry date.
What is the minimum time charged per task? +
The minimum charge per request is 30 minutes, even for small tasks.
Can you work on websites or apps not developed by you? +
Yes. We support websites and applications developed by other companies as well.
Can I use prepaid hours for multiple small tasks? +
Absolutely. You can use your hours across multiple tasks, updates, fixes, or improvements.
Is new website or app development included? +
Prepaid hours are meant for maintenance, fixes, improvements, and enhancements. Full new website or app development is handled as a separate project.
Are third-party costs included? +
No. Any paid plugins, themes, APIs, hosting, licenses, or external services are not included unless discussed separately.

Need Reliable Website Support?

Get flexible, expert website assistance without monthly contracts. Choose a prepaid package and use it anytime.